What ever happened to GOOD Customer Service?

Seriously!?!?! I just do not get it. I worked for several years in customer service. I started out as a lifeguard at a local water park in high school, moved on to a laser tag arena, then to retail at 3 stores at the mall, and finally to a customer service call center for FedEx. That’s all before I got married. At FedEx, i...

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I'm getting an iMac!!! At least I hope..

Well, I guess I should say “WE” are getting an iMac!!!! Last Thursday, we finally received our tax refund, and we have just been itching to start out with an Apple computer… We’ve drooled over the Mac Book Pro’s. We’ve gone into the Apple store and oogled over the iMac’s.. . We even got the...

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A reply! Finally!!

I got an email and a phone call from the CCM!! She told me that she did speak to the two girls, and apparently, they told me that Monkey Do got out with the parent because they honestly didn’t know when she got out, and they had just assumed that she had followed the other kids and the mom out. Basically, they were not doing...

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So I called a meeting…

I was up early today, hoping to get a phone call from either of the two people I left messages for over the weekend… and nothing… So at 8:30am, I started calling Gold’s Gym to find out who the Gym Manager was, and when he would be in. The gal gave me his name, and told me he also manages the Elk Grove Gold’s...

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My Daughter was allowed out with a stranger…

Oh My God… I think today was one of the scariest days of my life as a parent. Daddy and I decided we’d go to Yoga class this morning at our Gold’s gym. We took the girls to the daycare, just like I do during the week without problem. We dropped them off, and went upstairs to class without a worry in our mind that...

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Linens & Things ~~Now for a Rant!

So yesterday I posted how cool they were, and now I’m going to tell you how mad I am at them…. So I bought this 2 pc. combo shower caddy thingy for my shower, yesterday… I went to put the tension pole caddy together last night, and was all excited about it. It was too short! The box SAID it would fit up to a 9ft...

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