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Monica on December 10th, 2009

Drama.. such a funny word… I use it for so many things.
Well, After my little visit with the Ashley Furniture Home Store, they promised me my chaise would be delivered on Tuesday… Yesterday. Apparently the salesman that helped us was “new”… umm didn’t your store open up just 4 days before we went in there?? [...]

Continue reading about And the drama goes on..

Monica on December 3rd, 2009

This has been weighing on my mind, and I’m sure it’s not the first time this has happened in the world, but it’s bugging the hell out of me.
Since our move to NC, I’ve had a helluva time trying to find someone that lives up to the guy that cut my hair back home… If [...]

Continue reading about Have you ever been denied service?

Monica on May 11th, 2008

Today was pretty cool. The girls slept in since they were up so late last night.. it was so worth it though.. I was able to get up, shower, get dressed and be ready for Church all before the girls woke up! We had to go in and wake them up to get them moving. [...]

Continue reading about Mother's Day.. Part Deux

Monica on April 29th, 2008

Seriously!?!?!
I just do not get it. I worked for several years in customer service. I started out as a lifeguard at a local water park in high school, moved on to a laser tag arena, then to retail at 3 stores at the mall, and finally to a customer service call center for FedEx. That’s [...]

Continue reading about What ever happened to GOOD Customer Service?